Customer Orientation

Assist customers to achieve seamless integration, painless upgrades, and uninterrupted operations when replacing old equipment with new ones
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Vision and Mission

Company Features

Management Team

ESG Zone

Talent Recruitment

iMozen FAST Model

Assist customers to achieve seamless integration, painless upgrades and uninterrupted operations when replacing old equipment with new ones.

Foundation

Understand customer pain points

Adaptation

Fast, instant adjustments

Solution

Customized Solutions

Transition

Seamless transformation

Seamless integration of old and new generations

Smooth operation, no orphan machines

Painless system platform upgrade

Easy management and secure information

Accessories continue to use software value-added

Sustainable use of resources and continuous improvement of benefits

FAST Model Customer Case

Taiwan's largest motorcycle courier

Customer pain points

  • The original manufacturer has no plans for new machines and will terminate after-sales service
  • Worried that the new machine replacement process will affect daily operations
  • Updating the system is time-consuming and labor-intensive

iMozen Fast Model Solution

  • Provide a complete upgrade plan to solve the orphan machine problem
  • Assist customers to replace old products with new ones, and keep the operation going
  • FOTA remote update service saves time and effort

Taiwan's leading e-commerce platform

Customer pain points

  • The old machine has been used for many years and needs to be upgraded to a new machine to improve operating efficiency
  • Worried that the new machine replacement process will affect daily operations
  • Cost saving, enterprises control capital expenditure

iMozen Fast Model Solution

  • New generation models have upgraded operating platforms and improved performance
  • Painless upgrade of old machines to new ones, 24-hour non-stop order collection
  • Sharing of old and new generation parts to maximize procurement benefits

Leading brand in Taiwan's telecommunications industry

Customer pain points

  • Group integration, increased equipment demand
  • Worried about management problems caused by using old and new machines together
  • Promote ESG and avoid waste of resources

iMozen Fast Model Solution

  • Ensure that the system platforms of new and old machines are consistent and maintain customer settings
  • Device management software, remote management of multiple devices
  • Sharing of old and new generation parts, sustainable use of resources

Germany's largest low-cost supermarket chain

Customer pain points

  • Expanding international business and increasing equipment demand
  • Unified management of multi-national equipment to ensure information consistency
  • Promote ESG and avoid waste of resources

iMozen Fast Model Solution

  • Ensure that the system platforms of new and old machines are consistent and maintain customer settings
  • FOTA remote update service, unlimited multi-country management
  • Customized software to help customers continue to use their own accessories