Privacy Policy

iMozen takes your privacy very seriously, so we have developed a privacy policy for you to explain how iMozen and its affiliates ("iMozen" or "we") collect, use, protect, disclose, transmit and store your personal information when you use the iMozen website, products, applications and services. You can refer to the following privacy policy terms to understand iMozen's specific measures for data protection. In order to fully protect your personal data, this policy is also subject to the relevant personal data protection laws of various countries and jurisdictions, and such laws may be stricter than the following terms. The so-called "affiliated companies" refer to iMozen, iMozen, and the iMozen affiliates that collect and process your personal data in your country.

In addition to this Privacy Policy, we will also provide information related to data and privacy protection in our products, applications, and services for specific features that require the use of your personal data.


1. Collection and Use of Personal Data

"Personal information" as referred to in this policy refers to information that can directly or indirectly identify your personal identity, including but not limited to name, date of birth, ID number, contact number, contact address, email address, IP address, etc. that can be linked to personal identity. When you use iMozen's website, products, applications or services, we may ask you to provide personal information. iMozen and its affiliated companies may share your personal information subject to compliance with this privacy policy. We may also use personal information in combination with other information to provide and improve the company's products, services, content and advertising. We may also use your personal information for the following purposes: to fulfill our legal obligations; to fulfill contracts to which you are a party; to protect your important rights and interests; to disclose information for the purpose of pursuing legitimate interests; to notify you of the latest product announcements and software updates; to use personal information to verify your identity, assess your qualifications and contact you during talent recruitment. You do not have to provide personal information as required by us, but if you choose not to provide it, we will be unable to provide you with products or services or to address your needs in many cases.


We may collect and use your personal data from the following sources:


1.1 Information you provide

When you use our services, you may provide us with information both online and offline, such as: name, email address, street address, telephone number, fax number, date of birth, device identifier, location information, carrier information, photos, videos, and demographic information (gender, company or organization name, occupation, language preference, city, country, zip code, area code, time zone, etc.). If you purchase products or services from the Company, the Company may also obtain your credit card number or other payment information as necessary. The Company may hold and link any information you provide to the Company with information collected from other sources.


1.2 Information automatically collected by iMozen

1.2.1 iMozen website

When you visit the iMozen website, we may automatically record information including your operating system, Internet Protocol (IP) address, access time, browser type and language, and the website you visited before visiting our website.

When you visit the iMozen website, we may use cookies or similar technologies to collect information about how you use our website, provide you with a better experience by measuring which part of our website is most attractive, or remember your usage patterns when you visit again. Third-party advertising service companies may also use cookies when placing advertisements on our website to help control the advertisements that will be presented.


1.2.2 iMozen Products

When you use iMozen's products, applications, or use a device to access services, we may also record device-related information and information related to your use of applications and services. For example, we may record the date you activated your device, location, phone number, device type, serial number, device identifier, the type and version of the mobile operating system on the device, the applications and software you installed and used and how you used them, and the content cache you viewed or used.


1.3 Other sources of collection

We may use third-party service providers, such as advertising and human resources recruitment providers, to automatically or passively collect certain information about you, your device, and your use of the service, including but not limited to your IP address, your Internet service provider, and the browser used to browse the iMozen website. We may collect information through third-party cookies or similar technologies in services or emails to provide you with better advertising on third-party websites. After you browse this third-party website, we may know when you visit the iMozen website and use the information about you collected by us or third-party services to provide advertising that is more in line with your customer experience based on your needs.


2. Collection and Use of Non-Personal Information

In addition to collecting personal information, we also collect information that cannot be directly linked to any specific individual and may collect, use, process, transmit and disclose non-personal information for any purpose. Non-personal information that may be collected and how it is used include:

  • We may, with your consent, collect information about your use of iMozen devices and applications to help developers improve products.
  • We may collect information such as occupation, language, postal code, area code, unique device identifier, and product usage region to help us better understand customer behavior and improve our products, services, and advertising.
  • We may collect and store detailed information about your use of the service, including the keywords you searched for. This information may be used to improve the relevance of the service results provided, but the above information will not be associated with your IP address.
  • We may collect non-personal information about customer activities on our websites, products, and services. This helps us understand which parts of our company's websites, products, and services are most popular.


3. Protection of Personal Data

3.1 Safety maintenance measures

We protect your personal information by using appropriate physical, technical and organizational methods to prevent illegal or unauthorized persons from obtaining, transmitting, processing, using or changing the personal information obtained by iMozen from you. In addition, we will take appropriate measures to prevent the loss of your personal information and avoid violating the regulations that must be followed when using your personal information. Physically, iMozen and its affiliated companies use computer systems with access restrictions in their respective institutions to store your personal information, and these computer systems will be stored in places with physical security measures and conduct internal inspections regularly; technically, electronic information access authorization mechanisms and network transmission security adopt measures such as anonymization, quasi-anonymization, encryption, and restricted access; organizationally, the person in charge of information security will formulate relevant management mechanisms and education and training for information security, data access, and information transmission.

Even though we take appropriate technical and information security measures, we cannot guarantee the absolute security of the entire network system or the risk of malicious programs, so we encourage you to:


A. Update your anti-virus software and use virus or spyware scanning programs to ensure the safety of your personal information. B. If you know or discover any technical weaknesses that may cause privacy risks to iMozen websites, products, applications or services, or have any questions about our privacy policy, you can immediately contact our privacy protection staff using the following email: privacy@imozengroup.com


3.2 Reminders for your active use of information

When you use iMozen products, services or applications, other users may have the opportunity to know, read, collect or use the personal information and content you share. In this case, you must be responsible for the personal information you choose to share, share or publish.


4. Links to third party websites and services

iMozen websites, products, applications and services may contain links to third-party websites, products or services. Our products and services may also use or provide third-party products or services, such as third-party apps. Information collected by third parties is subject to the privacy policy of the third party. We encourage you to read and understand the privacy policy applicable to the third party in detail when you leave iMozen websites, products, applications and services. We have nothing to do with the collection of personal data by such third parties.


5. Disclosure to a third party

iMozen will provide specific personal information to third parties for the purpose of improving services, delivering products, customer management, etc. When we provide specific personal information to third parties, we will require the third parties to process such information in accordance with relevant laws and this policy.


5.1 Service Providers

In order to provide or improve products and services, within the scope of the purposes contained in this policy, iMozen will disclose and share the necessary part of your personal information with companies that provide the following services, such as: sending marketing information, product shipping, payment processing, customer technical support, information processing, and customer research or satisfaction surveys. The aforementioned service providers will use your personal information in accordance with this policy and are obliged to protect your personal information.


5.2 Partners

We may aggregate and de-identify the personal data collected from you into irreversible and non-personally identifiable statistical data and disclose it to our partners.


5.3 Obtaining your consent

With your consent, we may share your personal information with third-party service providers and partners. When the third party uses your personal information, it must be bound by its privacy policy.


5.4 Requirements of local laws or government agencies

iMozen may be required to disclose your personal information by laws, legal proceedings, litigation and public, governmental or judicial authorities in your country or abroad. We will disclose your personal information to third parties when we determine it is necessary and appropriate to comply with legal requirements or for preservation purposes. We may also disclose your relevant information only when it is legally necessary and determined to be reasonably necessary to enforce the company's terms and conditions or to protect the company's operations or users, including providing information to the general public or government agencies.


6. Cookies and other similar technologies

In order to provide a better customer experience, iMozen will write and read cookies in your computer browser on this website, online services, interactive applications, email messages and advertisements. iMozen will automatically receive and record information on your computer and browser, including IP address and the web pages you browse. In addition to cookies, iMozen may also use other similar technologies, such as pixel tags, web beacons, web analytics tracking codes, etc., to help us obtain information, including: Internet Protocol (IP) address, browser type and language, Internet Service Provider (ISP), referral and exit websites and applications, operating system, date/time stamp and click stream information. We use this information to understand and analyze trends, manage websites, understand user behavior on websites, improve our products and services, and collect relevant demographic information about overall users. Information collected by cookies and other similar technologies will be considered non-personal information, but if local laws identify IP addresses or other similar identification information as personal information, we will also treat them as personal information.

If you do not want to accept the writing of cookies, you can manage your settings for cookies according to your preferences through your browser. You can freely set all or some cookies to refuse to use, delete the cookie records in your browser or make other related settings, but you may not be able to use some functions of this website, iMozen products and services. In some countries, when you first visit the iMozen website, we will put a brief description of cookies in the banner of these websites. You can freely choose to agree or refuse the use of cookies in the banner.

Although the Company and third parties may offer the aforementioned options to opt out of cookies and other similar technologies, there are many other ways that web browser signals and similar mechanisms may indicate your choice to opt out of tracking, and the Company may not be aware of or apply every such mechanism.


7. Cross-border processing

Under the premise of complying with this policy and the relevant laws and regulations on personal privacy and personal data security in various countries, you understand and agree that the personal data you provide may be transferred, stored and processed across borders between iMozen's affiliated companies and service providers in various countries.


8. Retention

iMozen will retain your personal data for the period necessary to complete the purposes of use described in this Policy, except in the following circumstances, in which case we will retain your personal data for a longer period:

  • We will retain your personal data for a reasonable period of time for the purpose of customer relationship management.
  • To comply with tax or other legal requirements, retain your personal data for a specific period of time as required by law.
  • To cooperate with government or judicial investigations or litigation requests
  • With your consent, we can retain your personal data
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If you initially agree that iMozen collects your personal data but later withdraw your consent, iMozen will no longer continue to collect your personal data after you withdraw your consent and will only retain the personal data collected before you withdraw your consent.


9. Exercise of Personal Rights

You may exercise the following rights with respect to your personal information (subject to conditions set by law):

  • Right to be informed: You have the right to learn how iMozen uses your personal information, and the aforementioned information should be provided in a clear, transparent and understandable manner.
  • Right to restrict processing: You have the right to restrict iMozen's processing of your personal information. When processing is restricted, the company may still store your information but will not use it further.
  • Right to object to processing: You have the right to object to certain types of processing, including direct marketing.
  • Right to correction: You have the right to request iMozen to correct any errors in your personal information held by iMozen.
  • Right to deletion (right to be forgotten): You have the right to request deletion or removal of your information held by iMozen. Your personal data will be processed or retained in accordance with relevant laws.
  • Right to query and read: You have the right to query and read your personal information and other specific information (such as this policy) processed by iMozen.
  • Right to data portability: You have the right to access your own information and reuse it with other service providers for your own purposes. You have the right to request that it be provided in a structured, commonly used, machine-readable format.

You may exercise the above rights by contacting our privacy officer at: privacy@imozengroup.com


10. Amendments to iMozen Privacy Policy

We will modify this privacy policy from time to time, and we recommend that you review the policy on this website from time to time. If you continue to use iMozen products or services after this policy has been modified, we will deem you to have agreed to our modified policy. You can check the last update time of this policy below.

This privacy policy was last updated on June 19, 2023.


11. Commitment to protecting your privacy

To protect the security of your personal information, all iMozen employees abide by the company's privacy and security guidelines and strictly implement privacy protection measures.